Job Title: Quality Manager

Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation in the Process and Quality Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

Knauf Insulation is proud to be part of the Knauf Group. ….. To learn more about the business, click here.

Can you say ‘yes’?...

• Do you have a good eye for detail?

• Do you enjoy supporting others?

• Do you have the ability to communicate efficiently and with purpose?

As our Quality Manager you will actively support in leading the Technical function at the Cwmbran site so that it is a valued partner and resource to the manufacturing and Engineering groups and an expert reference point for process and quality performance to improve the product offering or reduce manufacturing cost.

What you’ll be doing…

• Support the Process and Quality (P & Q) manager by leading the Quality function to achieve compliance with relevant standards

• Manage the Customer complaint database and analyse and report on customer returns to identify problems / solutions

• Support the Process Leaders in understanding process problems by offering advice and providing high level technical acumen including the use of relevant problem solving techniques.

• Ensure that all calibrations are completed and kept up to date

• Manage the quarantine register of products and liaise with the Production and Warehouse teams to facilitate the reworking or disposal of non-conforming products.

• Support and co-lead technical development and innovation to deliver products that will be compliant with required and declared quality standards.

• Ensure that Technicians carry out their duties in a safe and effective manner

A full role profile is available upon request from HR/Talent Acquisition.

What we’d love for you to have:

We are interested in you as a person, your attitude, behaviours and values. If you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you.

If you have any of the following – this would be an added advantage:

• Relevant qualification in a science or engineering subject or experience in lieu.

• Management or supervisory experience in a continuous manufacturing operation.

• Conversant with the fundamental principles of Continuous Improvement and knowledge of the associated tools and techniques.

• Six sigma qualified to a minimum of green belt level or willing to achieve status

We'll provide:

• Enhanced Holiday Pay – 33 days including bank holidays plus the opportunity to purchase more

• 16 weeks Company Sick Pay after 3 months of service

• Group Income Protection

• Enhanced Maternity, Paternity and Adoption packages

• Life Assurance – 4 x annual salary

• Defined Contribution Pension Scheme

• Staff Bonus Scheme

• Career Progression Routes

• Employee Assistance Programme through Health Assured

• Westfield Health Cash Plan

• Perkbox

• Access to Costco Membership

• Wickes Employee Purchase Scheme

• On site Gyms

• Wellbeing Initiatives and Mental Health First Aiders

• Car Salary Sacrifice Scheme

• Cycle to work scheme

• On site Car Charging Points

What happens next?

We appreciate that your time is precious and applying for a new job can be a lengthy process, so we will reply to your application ASAP.

Knauf Insulation welcomes applications from everyone and is committed to treating everyone equally, regardless of: age; sex; disability; ethnicity; gender identity; religion/belief; sexual orientation; marriage/civil partnership or pregnancy/maternity. In particular, we encourage applications from people from a minority background or from demographics that are underrepresented in the manufacturing industry.

We are a Disability Confident Leader (Level 1) and take care to ensure good EDI (Equality, Diversity & Inclusion) practices in all our operations. If you are invited to an interview, a member of our team will be in touch via email to enquire about any access requirements or reasonable adjustments that we can make for your interview.