Job Title: Commercial Support Apprentice – September 2025 Start.

Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation in the Commercial Support Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

Knauf Insulation is proud to be part of the Knauf Group. ….. To learn more about the business, click here.

Can you say ‘yes’?...

• Do you have Positive ‘can do’ attitude?
• Do you always have the customer in mind?
• Do you have good communication skills?
• Do you have the ability to use initiative and pro-actively seek out opportunities.

As our Commercial Support Apprentice you will be an internal resource, supporting both the Commercial Sales Team and our Merchant customer base, whilst also working towards a Level 4 Apprenticeship in Sales and Certificate in Principles of Sales.

What you’ll be doing…

• Create call plans and complete direct telephone support to our customer base, monitoring stock and optimizing opportunities through promotional and pricing support, arranging point of sale literature, offering training etc.
• Support the Commercial Team (50 field based staff) so they can spend more time with customers and end users to increase sales.
• Log Quotes and other methods of pricing support.
• Raise Purchase Requisitions and Goods Receipt invoices for payment.
• Respond to any support requests in a timely fashion, providing assistance to Commercial team.
• Various types of project support.
• 20% reflective learning time supporting Apprenticeship

What we’d love for you to have:

We are interested in you as a person, your attitude, behaviours, and values. If you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you.

If you have any of the following – this would be an added advantage:

• Strong Math’s and English abilities
• Flexibility on working hours/location (Supporting team members at exhibitions and conferences etc….)
• Work well in a team

We'll provide:

• 16 weeks Company Sick Pay after 3 months of service
• Group Income Protection
• Enhanced Maternity, Paternity and Adoption packages
• Life Assurance – 4 x annual salary
• Defined Contribution Pension Scheme
• Staff Bonus Scheme
• Career Progression Routes
• Employee Assistance Programme through Health Assured
• Westfield Health Cash Plan
• Perkbox
• Access to Costco Membership
• Wickes Employee Purchase Scheme
• On site Gyms
• Wellbeing Initiatives and Mental Health First Aiders
• Cycle to work scheme
• On site Car Charging Point

What happens next?

Applications for this role will close on 30th April.

A recruitment assessment day for the apprenticeship program will take place in our St Helens Head Office on Wednesday 7^th May which you must be able to attend.