Job Title: Key Account Manager

Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation in the Commercial Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

Knauf Insulation is proud to be part of the Knauf Group. ….. To learn more about the business, click here.

Can you say ‘yes’?...

• Do you enjoy building relationships? 
• Can you identify and develop new opportunities? 
• Do you always have the customers needs in mind?

As our Key Account Manager, you will drive strategic growth and strengthen relationships with key customers by delivering exceptional account management, fostering customer loyalty, and ensuring the achievement of business objectives

What you’ll be doing…

• Identify and capitalize on sales opportunities across the full product range to achieve and exceed sales targets.
• Develop and implement tailored promotional, stocking, and training initiatives to maximize revenue potential.
• Collaborate with Norwegian team to align on objectives and provide support.

• Build and maintain strong, long-term relationships with key customers to promote loyalty and mutual growth.
• Act as the primary point of contact for assigned accounts, ensuring seamless communication and collaboration.

• Monitor and analyze sales performance, customer activity, and market trends to inform strategic planning.
• Drive implementation of the potential driven sales approach via the use of OneCRM and accompanying digital tools. Deliver against group KPI’s for pre-call planning and call rates

• Provide regular updates and insights to the Regional Sales Director on account performance, strategic decisions, and key personnel changes.

• Propose and lead customer-focused projects to enhance partnerships and strengthen Knauf’s market position.

A full role profile is available upon request from HR/Talent Acquisition.

What we’d love for you to have:

We are interested in you as a person, your attitude, behaviours and values. If you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you.

If you have any of the following – this would be an added advantage:

• Proven track record of success in sales, preferably within the construction or building materials industry.
• Strong numerical and analytical skills, with the ability to interpret data and make informed decisions.
• Proficiency in Microsoft Office Suite and CRM tools.
• Excellent organizational and time management skills, with the ability to prioritize and meet deadlines.
• A good general education, with strong literacy and numeracy skills including good English language skills.

We'll provide:

• Enhanced Holiday Pay – 33 days including bank holidays plus the opportunity to purchase more
• 16 weeks Company Sick Pay after 3 months of service
• Group Income Protection
• Enhanced Maternity, Paternity and Adoption packages
• Life Assurance – 4 x annual salary
• Defined Contribution Pension Scheme
• Staff Bonus Scheme
• Career Progression Routes
• Employee Assistance Programme through Health Assured
• Westfield Health Cash Plan
• Perkbox
• Access to Costco Membership
• Wickes Employee Purchase Scheme
• On site Gyms
• Wellbeing Initiatives and Mental Health First Aiders
• Car Salary Sacrifice Scheme
• Cycle to work scheme
• On site Car Charging Points

What happens next?

We appreciate that your time is precious and applying for a new job can be a lengthy process, so we will reply to your application ASAP.

Knauf Insulation welcomes applications from everyone and is committed to treating everyone equally, regardless of: age; sex; disability; ethnicity; gender identity; religion/belief; sexual orientation; marriage/civil partnership or pregnancy/maternity. In particular, we encourage applications from people from a minority background or from demographics that are underrepresented in the manufacturing industry.

We are a Disability Confident Leader (Level 1) and take care to ensure good EDI (Equality, Diversity & Inclusion) practices in all our operations. If you are invited to an interview, a member of our team will be in touch via email to enquire about any access requirements or reasonable adjustments that we can make for your interview.